CSM Jobs
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Customer Success Manager (Remote)

Sorcero

Remote (United States) Mid Level $110k - $125k/yr 6 Benefits 2 Perks
Posted Today

Skills

Customer success Account management Project management Technical solution implementation Communication Presentation skills Problem-solving Analytical skills CRM software Strategic thinking Business acumen Product evangelism Life sciences AI technologies Data science concepts

About the Role

Sorcero's AI platform transforms life sciences decision-making, accelerating patient access to treatments. Join a team dedicated to innovation and positive change, shaping the future of life sciences.

Sharetru

Customer Success Manager

Sharetru

Remote (United States) Senior Level 8 Benefits 3 Perks
Posted 1 day ago

Skills

Customer success Account management Renewal management Onboarding Compliance SaaS Data security Forecasting Relationship management Technical communication Project management Customer advocacy Strategic planning Risk identification Process design

About the Role

Sharetru is seeking a Customer Success Manager to build its customer success function from the ground up. This role is crucial for ensuring successful onboarding and retention of compliance-critical clients in regulated industries.

A2Z Sync

Customer Success Manager - Internal

A2Z Sync

Remote (Denver, Colorado) Mid Level 7 Benefits 4 Perks
Posted 1 day ago

Skills

Customer success Account management SaaS Data analysis Project management Relationship building Stakeholder management Problem solving Presentation skills KPI tracking Cross-functional collaboration Communication Strategic planning Customer retention Product adoption

About the Role

A2Z Sync is revolutionizing the automotive industry with a platform that transforms the car-buying journey. The Customer Success Manager will be a trusted advisor, driving platform adoption and ensuring clients achieve maximum value and business outcomes.

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Enterprise Customer Success Manager

Sigma Computing

Remote (Remote, US) Senior Level $132k - $165k/yr 2 Benefits 6 Perks
Posted 1 day ago

Skills

Strategic account management Analytics Business intelligence Net dollar retention Upselling Cross-selling Customer advocacy Success plans Training SQL Data visualization Cloud-based analytics ETL SaaS Problem solving Communication

About the Role

Sigma Computing is a leader in cloud-based analytics and business intelligence, offering a platform that transforms how businesses leverage data. The Customer Success Manager will drive Net Dollar Retention by managing high-value accounts and guiding customers in optimizing platform use.

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Commercial Customer Success Manager

Sigma Computing

Onsite (San Francisco, California) Mid Level $100k - $125k/yr 3 Benefits 5 Perks
Posted 1 day ago

Skills

Strategic account management Analytics Business intelligence Net dollar retention Upselling Cross-selling Customer advocacy Success plans Training SQL Data visualization Cloud-based analytics Snowflake Databricks Redshift BigQuery

About the Role

Join Sigma Computing as a Commercial Customer Success Manager to help customers maximize value from our AI apps and analytics platform. You will drive Net Dollar Retention through strategic account management and foster customer advocacy.

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Enterprise Customer Success Manager

MariaDB plc

Remote (Remote - US) Senior Level $100k - $107k/yr 5 Benefits 4 Perks
Posted 1 day ago

Skills

Customer success Relationship management MariaDB Database management Technical acumen ROI analysis Account management Strategic planning Customer onboarding Retention management Escalation management Data management C-level communication Time management Cross-functional collaboration

About the Role

MariaDB is a leading database for modern application development, powering applications used by billions daily. The Enterprise Customer Success Manager will drive long-term customer value, adoption, and retention for MariaDB database solutions, acting as a primary point of contact for escalations and collaborating with cross-functional teams.

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Enterprise Customer Success Manager

Sigma Computing

Onsite (New York, New York) Senior Level $132k - $165k/yr 2 Benefits 6 Perks
Posted 1 day ago

Skills

Strategic account management Analytics Business intelligence Net dollar retention Upselling Cross-selling Customer advocacy SQL Data visualization Cloud-based analytics Snowflake Databricks Redshift BigQuery ETL SaaS

About the Role

Sigma Computing is a leader in cloud-based analytics and business intelligence, transforming how businesses leverage data. The Customer Success Manager will drive Net Dollar Retention by managing high-value accounts and guiding customers in optimizing platform use.

XDS

Customer Success Manager

XDS

Onsite (Los Angeles, California) Senior Level $100k - $150k/yr 3 Benefits 2 Perks
Posted 1 day ago

Skills

After-sales service Technical support Warranty operations Repair center management Service infrastructure design Technical training Cross-functional collaboration Project management Product diagnostics Troubleshooting Supply chain management CRM software KPI tracking Operational efficiency Vendor management

About the Role

XDS Bicycles, a leading manufacturer of carbon-fiber frames, is launching its X-LAB performance bicycle line in North America. This role will design and implement the after-sales service framework, ensuring a best-in-class customer experience and acting as a key liaison between North American customers and China-based R&D and manufacturing teams.

Foresite

Customer Engineer

Foresite

Remote (Overland Park, Kansas) Mid Level 7 Benefits 2 Perks
Posted 1 day ago

Skills

Security architecture Google SecOps SIEM SOAR Threat intelligence Cloud security CSPM CWPP Firewalls EDR IAM Technical sales support Solutions architecture Project delivery Mentorship Documentation

About the Role

Foresite is seeking a Customer Engineer to design and implement Google SecOps solutions, partnering with internal teams and clients to resolve technical challenges and drive project success. This role offers a unique opportunity to work at the forefront of cybersecurity with a mission-driven team.

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Customer Success Manager

DeepScribe

Remote (United States) Mid Level $110k - $150k/yr 4 Benefits 3 Perks
Posted 1 day ago

Skills

Customer success SaaS Healthcare technology Clinical workflows Relationship management Data analysis Troubleshooting LLMs Prompt engineering Account management Retention strategy Communication Oncology Product feedback Clinical documentation

About the Role

DeepScribe is building AI agents to automate clinical workflows and reduce physician burnout, aiming to be the ambient operating system for healthcare. This role focuses on ensuring the success of enterprise accounts by building strong relationships and advocating for customer needs.

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Customer Success Representative II

The Savings Group

Remote (CO) Mid Level $22 - $22/hr 5 Benefits 1 Perks
Posted 2 days ago

Skills

Customer Service De-escalation Quality Assurance Communication Critical Thinking Microsoft Office Excel Data Entry Problem Solving Time Management Attention To Detail Auto Finance Knowledge Inside Sales Telemarketing Regulatory Compliance

About the Role

The Savings Group is a diversified consumer marketplace for automotive finance, refinance, and protection plans. This role focuses on ensuring a positive customer experience by managing communications, resolving escalations, and performing quality assurance checks.

Jobgether

Remote Technical Account Manager Lead - REMOTE

Jobgether

Remote (North Carolina, North Carolina) Senior Level 1 Benefits 4 Perks
Posted 2 days ago

Skills

Technical account management Integration engineering RESTful APIs Web services API tooling Web fundamentals Server-side programming Database management Distributed systems Project management Risk management Process automation Technical documentation Communication Cross-functional coordination

About the Role

This role is for a Technical Account Manager Lead who will own the end-to-end technical account management journey for merchants and partners in North America. You will lead technical conversations, coordinate cross-functional teams, and troubleshoot API or payment issues to ensure successful integration.

Jobgether

Sr. Technical Account Manager - REMOTE

Jobgether

Remote (Pennsylvania, Pennsylvania) Senior Level 1 Benefits 4 Perks
Posted 2 days ago

Skills

Technical account management Integration engineering RESTful APIs Web services API tooling Web fundamentals Server-side programming Database management Distributed systems Project management Risk management Process automation Technical documentation Communication Troubleshooting

About the Role

This role is for a Technical Account Manager Lead who will manage the end-to-end technical account journey for North American merchants, focusing on integration strategies and risk management. The position involves coordinating cross-functionally to resolve API and payment issues, and improving technical playbooks to drive innovation and operational efficiency for clients and partners.

Jobgether

Lead Technical Account Manager - REMOTE

Jobgether

Remote (Maryland, Maryland) Senior Level 1 Benefits 4 Perks
Posted 2 days ago

Skills

Technical Account Management RESTful APIs Web services API tooling Server-side programming Database management Distributed systems Project management Integration strategy Risk management Process automation Technical documentation Troubleshooting Communication

About the Role

This role involves managing the end-to-end technical account journey for North American merchants, focusing on integration strategy and risk management. You will coordinate cross-functionally to resolve complex API and payment issues, contributing to the improvement of technical playbooks and driving innovation in payment systems.

Jobgether

Sr. Technical Account Manager - REMOTE

Jobgether

Remote (Minnesota, Minnesota) Senior Level 1 Benefits 4 Perks
Posted 2 days ago

Skills

Technical account management Restful apis Web services Api tooling Web fundamentals Server-side programming Database management Distributed systems Project management Integration engineering Risk management Process automation Technical documentation Communication Troubleshooting

About the Role

This role is for a Technical Account Manager Lead who will manage the end-to-end technical account journey for North American merchants, ensuring successful integration and stabilization. You will be a crucial part in empowering companies to navigate payment systems and drive innovation.

Jobgether

Remote Technical Account Manager Lead

Jobgether

Remote (California, California) Senior Level 1 Benefits 4 Perks
Posted 2 days ago

Skills

Technical account management Integration strategy Risk management RESTful APIs Web services API tooling Web fundamentals Server-side programming Database management Distributed systems Project management Process automation Technical documentation Communication

About the Role

This role is crucial for the technical account management journey, ensuring successful integration and stabilization for merchants across North America. You will empower companies to navigate payment systems, driving innovation and enhancing operational efficiency.

Jobgether

Senior Technical Account Manager - Remote

Jobgether

Remote (Florida, Florida) Senior Level 1 Benefits 4 Perks
Posted 2 days ago

Skills

Technical account management Integration strategy Risk management RESTful APIs Web services API tooling Server-side programming Database management Distributed systems Project management Process automation Technical documentation Stakeholder management Troubleshooting Communication

About the Role

This role is for a Technical Account Manager Lead who will manage the end-to-end technical account management journey for merchants and partners in North America. The position focuses on leading technical conversations, troubleshooting issues, and ensuring successful integrations and launches within the payment systems landscape.

Tabs

Customer Success Manager

Tabs

Onsite (New York, New York) Senior Level $120k - $165k/yr 12 Benefits 4 Perks
Posted 2 days ago

Skills

Customer success Account management B2B SaaS Financial systems Accounts receivable B2B invoicing Collections AR workflows QuickBooks NetSuite ERP integrations Salesforce HubSpot SQL BI tools Data analytics

About the Role

Tabs is a leading AI-native revenue platform that automates the contract-to-cash lifecycle for finance and accounting teams. As a Customer Success Manager, you will own key client relationships, drive adoption of the platform, and ensure customers optimize their operations and cash flow.

Jobgether

Technical Account Manager (REMOTE)

Jobgether

Remote (Washington, District of Columbia) Senior Level 1 Benefits 4 Perks
Posted 2 days ago

Skills

Technical Account Management RESTful APIs Web Services API Tooling Server-side programming Database management Distributed systems Project management Integration strategy Risk management Process automation Technical documentation Communication Troubleshooting

About the Role

This role is crucial for managing the technical account journey for merchants and partners, ensuring successful integration and stabilization within payment systems across North America. You will act as a trusted advisor, translating operational needs into technical solutions and driving innovation in the payment landscape.

Jobgether

Lead Technical Account Manager (Remote)

Jobgether

Remote (Connecticut, Connecticut) Senior Level 1 Benefits 4 Perks
Posted 2 days ago

Skills

Technical account management Restful apis Web services Api tooling Web fundamentals Server-side programming Database management Distributed systems Project management Integration strategy Risk management Process automation Documentation Troubleshooting Communication

About the Role

This role is for a Lead Technical Account Manager who will own the end-to-end technical account management journey for merchants and partners in North America. The position focuses on ensuring successful integration and stabilization for clients within the payment systems landscape.

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