CSM Jobs
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Customer Success Partner (Retail Industry)

Blue Yonder

Remote (Coppell, Texas) Senior Level $120k - $151k/yr 9 Benefits 2 Perks
Posted 1 day ago

Skills

Retail Supply Chain Management Customer Success Management Stakeholder Management Executive Presentation SaaS Technology Strategic Planning Negotiation Analytical Acumen Account Management Value Success Planning Business Review Presentation Churn Mitigation

About the Role

Blue Yonder is a global leader in AI-powered supply chain solutions, transforming business practices through a digital ecosystem. This role partners with retail customers to maximize product value and ensure successful adoption of supply chain solutions, acting as a strategic advisor.

Jobgether

Customer Success Manager, Strategic

Jobgether

Remote (US) Senior Level 5 Benefits 11 Perks
Posted 1 day ago

Skills

Relationship Management Data Analysis Product Adoption Strategic Account Management Stakeholder Management SaaS Expertise KPI Analysis Business Reviews Problem Solving Communication Presentation Skills Project Management Consulting Customer Success Escalation Management Workflow Optimization

About the Role

This role is for a Customer Success Manager, Strategic, focused on driving long-term value and product adoption for enterprise and franchise clients. You will act as a trusted advisor, collaborating with internal teams to optimize workflows and deliver measurable business outcomes through data-driven insights.

Jobgether

Director of Customer Success

Jobgether

Remote (US) Senior Level $190k - $190k/yr 13 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Success Leadership SaaS Strategy Customer Lifecycle Management Churn Reduction Retention Management Enterprise Account Management Stakeholder Management Data Analysis Team Coaching Onboarding Renewals Expansion Strategy Salesforce Gainsight Cross-functional Collaboration Performance Frameworks

About the Role

This role is for a Director of Customer Success at a global SaaS organization serving enterprise clients in Legal, Risk, Compliance, and HR domains. You will lead a team of Customer Success Managers, driving retention, expansion, and long-term customer value while influencing product direction.

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Senior Customer Success Manager, Amazon Leo Consumer Partnerships

Amazon

Onsite (Bellevue, Washington) Senior Level $110k - $193k/yr 9 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Success Management Partnership Management Sales Channel Operationalization Strategic Planning Cross-functional Collaboration Performance Tracking Risk Mitigation Business Review Leadership Data Analysis Stakeholder Management Project Management Broadband Industry Knowledge

About the Role

Amazon Leo is developing a low Earth orbit satellite network to provide broadband connectivity to underserved areas. This role involves leading consumer partnerships to drive customer acquisition and revenue growth for this innovative telecommunications service.

RecordPoint

Customer Success Manager

RecordPoint

Remote (Remote, Washington) Mid Level $110k - $140k/yr 3 Perks
Posted 1 day ago

Skills

Enterprise Customer Success Account Management Executive Relationship Management Commercial Acumen Renewal Forecasting Business Case Development Stakeholder Orchestration Governance Charter Activation QBR Execution Partner Oversight B2B SaaS Risk Reduction Analysis Data Classification Information Governance Compliance Management Strategic Account Planning

About the Role

RecordPoint is a disruptor in the data and information lifecycle management SaaS industry, offering cutting-edge technology to highly-regulated organizations. This role is for a senior individual contributor focused on orchestrating customer success and driving outcomes for strategic enterprise accounts.

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Account Coordinator- Minneapolis, MN

Compass Group

Onsite (MINNEAPOLIS, MN) Mid Level $53k - $58k/yr 10 Benefits 9 Perks
Posted 1 day ago

Skills

Customer Service Project Management Microsoft Excel Microsoft Word Microsoft Outlook ERP Software Client Relationship Management Issue Resolution Reporting Interpersonal Communication Organization Prioritization

About the Role

Canteen One is the national account management arm for Canteen, a leading food and retail service company. This role supports Client Managers in handling escalations, resolving issues, and managing project rollouts for Fortune 500 clients, while also maintaining relationships with lower-volume accounts.

Jobgether

Enterprise Customer Success Manager, Exteriors

Jobgether

Remote (US) Mid Level $86k - $115k/yr 6 Benefits 4 Perks
Posted 1 day ago

Skills

Account Management Customer Success Data Analysis Executive Communication Strategic Guidance Product Adoption Upselling Cross-selling Project Management Relationship Building SaaS Portfolio Management

About the Role

This role focuses on managing enterprise customer relationships to ensure long-term value creation and product adoption. You will act as a trusted advisor, driving revenue growth and customer success within a fast-paced, customer-obsessed environment.

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Senior Technical Account Manager

Qualys

Onsite (Georgia, South Carolina) Senior Level
Posted 1 day ago

Skills

Vulnerability Management Cloud Security Policy Compliance Intrusion Detection Systems Intrusion Prevention Systems Network Scanners PCI Compliance Audit Tools Technical Support Sales Presentations Account Management Professional Communication Analytical Thinking Customer Relationship Management RFP Response Security Compliance

About the Role

Join a company where innovation and teamwork drive exciting missions. As a Senior Technical Account Manager, you will be the primary technical and business liaison for enterprise customers, ensuring their satisfaction throughout the post-sales process.

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Senior Customer Success Manager - Market Access

Clarivate

Remote (Chandler, Arizona) Senior Level $94k - $118k/yr 10 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Management Market Access Relationship Management Strategic Planning Customer Retention Account Growth Cross-functional Collaboration Mentoring Process Improvement Value Realization Stakeholder Management Healthcare Industry Knowledge Life Sciences Industry Knowledge Payer Landscape Analysis Pharmaceutical Claims Data Business Development

About the Role

Join Clarivate's Life Sciences and Healthcare team as a Senior Customer Success Manager. You will lead customer relationships and program advancement for Market Access customers, ensuring retention and growth while serving as a trusted advisor.

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Digital Client Success Manager

iHeartMedia

Remote (Philadelphia, Pennsylvania) Mid Level 9 Benefits
Posted 1 day ago

Skills

Project Management Digital Media Strategy Client Relationship Management Paid Search Social Media Advertising Content Marketing Budget Management Public Relations Data Analysis Microsoft Office Photoshop Campaign Optimization Cross-functional Collaboration Writing and Editing Event Planning Reporting and Forecasting

About the Role

iHeartMedia is the leading audio company in America, reaching 90% of Americans monthly. This role involves managing post-sale project execution and strategic delivery for a digital product suite, collaborating with sales and internal teams to ensure client success.

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Customer Success Manager, Academia & Government

Clarivate

Hybrid (Ann Arbor, Michigan) Senior Level
Posted 1 day ago

Skills

Customer Success Management Account Management Relationship Building Customer Retention Risk Management Cross-Functional Collaboration Salesforce.com Gainsight Strategic Planning Customer Insights Analysis

About the Role

Clarivate is seeking a Customer Success Manager to join their global team, focusing on retaining and growing business within the Academia & Government segment. The role involves building trusted, long-term relationships with customers to drive measurable value from Clarivate solutions.

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Customer Engagement Manager, Linear Media

Mediaocean

Hybrid (New York, NY) Senior Level $80k - $90k/yr 7 Benefits 20 Perks
Posted 1 day ago

Skills

Customer Engagement Consulting Linear Advertising Client Relationship Management Account Planning Cross-functional Collaboration Customer Advocacy Negotiation Analytical Skills Excel PowerPoint Salesforce Zendesk Jira Smartsheet Sharepoint

About the Role

Prisma is the industry platform powering the future of advertising, connecting media, technology, and data with AI-driven solutions. As a Customer Engagement Manager, you will drive customer adoption and satisfaction by identifying efficiencies and ensuring clients leverage the full value of our software solutions.

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Digital Client Success Manager

iHeartMedia

Remote (Philadelphia, Pennsylvania) Mid Level 8 Benefits
Posted 1 day ago

Skills

Project Management Digital Media Strategy Client Relationship Management Paid Search Social Media Advertising Content Marketing Budget Management Analytical Skills Public Relations Microsoft Office Photoshop Campaign Optimization

About the Role

iHeartMedia, the number one audio company in America, is seeking a Digital Client Success Manager to manage post-sale project execution for digital products including podcasts and social media. This role involves collaborating with internal teams to launch and track advertising campaigns.

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Customer Success Specialist

Pluralsight

Remote (Remote - USA) Mid Level $76k - $100k/yr 2 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Success Management Renewal Management B2B SaaS Account Management Forecasting Opportunity Management Agreement Negotiation Data Analysis Cross-functional Collaboration Relationship Building Upselling Risk Mitigation Business Development Communication Skills Organizational Skills Business Acumen

About the Role

Pluralsight is a learning platform dedicated to accelerating technology skills. As a Customer Success Specialist, you will manage the complete customer lifecycle, driving renewals and identifying upsell opportunities through cross-functional collaboration.

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Digital Client Success Manager

iHeartMedia

Remote (Philadelphia, Pennsylvania) Mid Level 9 Benefits
Posted 1 day ago

Skills

Project Management Digital Media Strategy Client Relationship Management Paid Search Social Media Advertising Content Marketing Budget Management Public Relations Data Analysis Microsoft Office Photoshop Campaign Optimization Cross-functional Collaboration Writing and Editing Event Planning Forecasting

About the Role

iHeartMedia is the number one audio company in America, reaching 90% of Americans monthly. This role is responsible for post-sale project management and execution of podcast and digital business campaigns, collaborating with internal teams to launch advertising initiatives and track campaign effectiveness for clients.

Canary Technologies Corp

Customer Success Manager (Mid-Market)

Canary Technologies Corp

Hybrid (San Francisco, California) Mid Level $83k - $101k/yr 5 Perks
Posted 1 day ago

Skills

Account Management Customer Success Client Onboarding Relationship Management B2B SaaS Presentation Skills Stakeholder Management Portfolio Growth Cross-functional Collaboration Technical Troubleshooting Strategic Planning Customer-centric Approach

About the Role

Canary Technologies is a leading hospitality technology company using an AI platform to enhance hotel operations and guest experiences globally. The Customer Success Manager will ensure client success and drive account growth within the mid-market segment.

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Director, Customer Success Leader

Bloomberg Industry Group

Onsite (Arlington - 1801 S Bell (INDG), Texas) Senior Level
Posted 1 day ago

Skills

Customer Success Management Strategic Selling People Leadership Account Management Business Planning Client Retention Relationship Management Coaching and Mentoring Strategic Thinking Interpersonal Communication Sales Methodology Stakeholder Management

About the Role

Bloomberg Industry Group is seeking a Director, Customer Success Leader to manage a team of Client Service Partners. This role focuses on driving client retention, renewals, and profitability within an assigned region through strategic planning and client engagement.

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Customer Success Advocate - West Coast Region

Motorola Solutions

Remote (Las Vegas, Nevada) Mid Level $100k - $110k/yr 5 Benefits 3 Perks
Posted 1 day ago

Skills

Customer Success Management Product Adoption Account Management Public Safety Operations CRM Proficiency BI Tools Stakeholder Management Risk Mitigation Workflow Optimization Data Analysis Strategic Planning Cross-functional Collaboration Client Relationship Management SaaS Management Technical Account Management Communication

About the Role

Motorola Solutions is building and connecting technologies to help protect people, property, and places, fostering safer communities and nations. The Customer Success Advocate role drives product adoption and workflow maturity for critical customers, ensuring they realize measurable operational outcomes from mission-critical solutions.

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Customer Success Manager

Lumeris

Onsite (Louisiana, Louisiana) Senior Level $98k - $132k/yr 17 Benefits
Posted 1 day ago

Skills

Customer Success Management Account Stewardship Value-Based Care Population Health Stakeholder Management Risk Identification CRM Proficiency Clinical Workflow Integration Data-Driven Insights Client Communications Project Management SaaS Deployment

About the Role

Lumeris is seeking a Customer Success Manager to drive adoption and value realization of their Tom platform for health system accounts. This role involves collaborating with cross-functional teams to ensure client success and contribute to product improvements in the healthcare technology space.

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Customer Success Manager

Compass

Onsite (Houston, Texas) Mid Level 10 Benefits 12 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Training Marketing Support Relationship Management Problem Solving Analytical Skills Interpersonal Communication Creative Writing Design Eye Organization Attention To Detail

About the Role

Compass is revolutionizing the real estate industry with an end-to-end platform empowering agents. This role focuses on managing a portfolio of high-touch customers, serving as their primary contact for technology adoption, training, and marketing support.