CSM Jobs
Team8

Astelia - Customer Success Manager

Team8

Remote (Remote, OR) Senior Level 1 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Enterprise Onboarding Retention Strategy Expansion Sales Executive Communication Stakeholder Management Cybersecurity Vulnerability Management ROI Tracking Customer Advocacy Cross-Functional Collaboration

About the Role

Astelia is redefining vulnerability management with a focus on actionable insights derived from network topology and runtime telemetry. This role involves owning the post-sale customer lifecycle for enterprise clients, ensuring their success and driving product adoption.

Team8

Astelia- Customer Success Manager

Team8

Remote (Remote, OR) Senior Level 1 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Enterprise Onboarding Retention Management Expansion Strategy Executive Communication Cybersecurity Vulnerability Management ROI Tracking Stakeholder Management Customer Advocacy SaaS Cross-functional Collaboration Success Planning Risk Reduction Churn Prevention

About the Role

Astelia is redefining vulnerability management by focusing on what truly matters, identifying exploitable vulnerabilities for faster remediation and measurable risk reduction. This role will own the post-sale lifecycle for enterprise customers, driving onboarding, adoption, and ensuring measurable outcomes.

Globe Life AIL - Lisa Russel

Customer Success Trainee – Policyholder Care

Globe Life AIL - Lisa Russel

Remote (Gilbert, AZ) Entry Level 3 Benefits 3 Perks
Posted 2 days ago

Skills

Customer Success Policyholder Care Communication Virtual Collaboration

About the Role

Join a growing customer success team that provides care and support to policyholders. Utilize industry-leading tools and technology to maintain high performance and service standards.

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Activation Onboarding Specialist

Asher Med

Remote (United States) Mid Level $45k - $60k/yr 4 Benefits 2 Perks
Posted 2 days ago

Skills

Client Onboarding Customer Success Relationship Management Accountability Momentum Creation Communication Project Coordination Client Engagement Execution Speed Problem Solving

About the Role

Asher Health is building a platform to empower frontline wellness businesses with personalized care at scale. The Activation Onboarding Implementation Specialist will guide new partners through their critical first 14 days, ensuring rapid execution and revenue generation.

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Account Coordinator - Employee Benefits

HUB International

Remote (Downers Grove, Illinois) Entry Level $28 - $33/hr 12 Benefits 2 Perks
Posted 2 days ago

Skills

Customer Service Employee Benefits Insurance Brokerage Microsoft Office Suite Time Management Organizational Skills Written Communication Oral Communication Account Management Renewal Processing Technical Support Client Relationship Management

About the Role

HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with peace of mind. The Account Coordinator will provide professional service and technical support to maintain and expand employee benefits accounts.

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Hiring & Onboarding Specialist

CNS Companies

Onsite (Harrisburg, PA) Mid Level
Posted 2 days ago

Skills

Driver Qualification File Management DOT Compliance Onboarding Auditing Customer Service Microsoft Office QuickBooks Critical Thinking Problem Solving Communication Multitasking Organization

About the Role

CNS Companies is a specialized business portfolio focused on helping companies stay compliant, reduce risk, and grow. The Hiring & Onboarding Specialist will manage the Driver Qualification File program, ensuring regulatory compliance and supporting client and driver onboarding.

Suger.io

Customer Success Manager (Implementation & AI Enablement)

Suger.io

Hybrid (San Francisco, California) Senior Level $90k - $130k/yr
Posted 2 days ago

Skills

Customer Onboarding Implementation Management AI Enablement Project Management Stakeholder Coordination RevOps Customer Training Technical Enablement Usage Monitoring Risk Identification Cloud Marketplace Management B2B SaaS Implementation

About the Role

Suger is a rapidly growing company that simplifies cloud marketplace workflows for revenue teams, leveraging AI and integrations. This role focuses on owning the customer implementation lifecycle and driving enablement and adoption of their platform.

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Sr. Director, Customer Success

Armis Security

Remote (San Francisco, California) Senior Level $220k - $300k/yr 2 Benefits 3 Perks
Posted 2 days ago

Skills

Customer Success Management Strategic Leadership Revenue Retention Account Growth Organizational Design Cross-functional Collaboration Customer Lifecycle Management Value Realization Risk Mitigation Executive Sponsorship Analytical Skills Personnel Integration Partner Ecosystem Management Customer Sentiment Analysis GTM Strategy Predictive Health Monitoring

About the Role

Armis, a cyber exposure management and security company, is seeking a Senior Director of Customer Success for the Americas region. This role is crucial for driving customer value realization, adoption expansion, and overall customer sentiment during a significant integration with ServiceNow.

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Director, Renewal Management

Conga

Remote (Remote United States) Senior Level 1 Perks
Posted 2 days ago

Skills

Renewal Management SaaS Operations People Leadership Customer Retention Revenue Forecasting Churn Mitigation Cross-functional Collaboration Process Design CRM Hygiene Strategic Planning KPI Management Account Management Operational Excellence Automation AI-powered Workflows Contract Management

About the Role

Conga is a global company that unifies commercial operations to help businesses run smarter. This role leads the global renewals organization to drive customer retention, recurring revenue growth, and a seamless renewal experience.

VibeIQ Inc.

Sr. Customer Success Manager

VibeIQ Inc.

Remote (Boston, MA) Mid Level 7 Benefits 1 Perks
Posted 3 days ago

Skills

Account Management Customer Success Project Management Onboarding Retention Relationship Management Strategic Planning Escalation Management Customer Empathy Technical Onboarding Hubspot Jira Zendesk

About the Role

VibeIQ is seeking a Senior Customer Success Manager to join their team. This role involves owning a portfolio of enterprise retail accounts, driving adoption, retention, and growth through strategic planning and collaboration.

AO Globe Life

Remote Customer Success Associate

AO Globe Life

Remote (Chicago, IL) Entry Level $90k - $120k/yr 3 Perks
Posted 3 days ago

Skills

Communication Client Relations Virtual Meeting Management Enrollment Processing Digital Record Keeping Customer Support Independent Work Coachability

About the Role

AO Globe Life is seeking individuals for a remote career focused on communication and growth, helping people understand available benefit programs. You will guide clients through their options and ensure a professional experience.

CivilGrid

Head of Customer Success

CivilGrid

Remote (San Francisco, California) Senior Level $174k - $193k/yr 3 Benefits 2 Perks
Posted 3 days ago

Skills

Customer Success Management Account Management Consulting Team Scaling Retention Strategy Churn Reduction NRR/GRR Optimization Customer Journey Mapping Onboarding Playbooks Change Management Cross-functional Leadership Enterprise Adoption Product Roadmap Influence Revenue Growth Customer Empathy

About the Role

CivilGrid is a venture-backed SaaS construction tech company building the "Google Maps for the Underground." This role will build and scale the Customer Success function, driving retention and expansion metrics while influencing the product roadmap.

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Sr. Technical Account Manager - Enterprise, Amazon Leo

Amazon

Onsite (Arlington, Virginia) Senior Level $153k - $207k/yr 9 Benefits 2 Perks
Posted 3 days ago

Skills

Satellite Communications Technical Account Management Network Troubleshooting BSS/OSS Integration API Connectivity System Integration Architecture Distributed Applications Cloud Infrastructure SCADA Systems Telemetry Monitoring Predictive Analytics Technical Support Customer Relationship Management Technical Documentation Project Coordination Performance Monitoring

About the Role

Join Amazon Leo, a satellite network delivering broadband connectivity to underserved areas. As a Sr. Technical Account Manager, you will be the primary technical point of contact for enterprise customers, ensuring their successful deployment and operation of Amazon Leo services.

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Signature Customer Success Account Manager- Charlotte, NC

UPS

Onsite (US - COLUMBIA AIR HUB (SCCAH), South Carolina) Mid Level
Posted 3 days ago

Skills

Customer Success Account Management SMB Management Data Analysis Written Communication Churn Prevention Upselling Cross-selling Product Adoption Territory Management Customer Retention Supply Chain Solutions

About the Role

Explore your next opportunity at a Fortune Global 500 organization. This role focuses on managing a high volume of smaller customer accounts to drive satisfaction, retention, and growth by providing value-driven guidance and coordinating supply chain solutions.

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Senior Customer Success Associate

Green Street Advisors, LLC

Hybrid (Newport Beach, CA) Mid Level $70k - $80k/yr 1 Perks
Posted 3 days ago

Skills

Customer Success User Onboarding Client Relationship Management User Training Risk Mitigation Strategic Thinking Financial Services Client Outreach Product Adoption Retention Management Presentation Skills Attention To Detail

About the Role

Green Street is a real assets company transforming the commercial real estate market with predictive analytics and data-driven insights. As a Senior Associate, Customer Success, you will drive long-term client success by managing onboarding, training, and support activities to increase product adoption and client satisfaction.

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Account Coordinator

Transportation Insight

Onsite (Charleston (NTG), South Carolina) Entry Level
Posted 3 days ago

Skills

Customer Service Negotiation Problem Solving Multi-tasking Prioritizing MS Office Microsoft Excel Load Board Management TMS Portals Logistics Coordination

About the Role

Transportation Insight is seeking an Account Coordinator to manage day-to-day execution of assigned accounts, acting as the primary point of contact for customer operations. This role involves managing load boards, tracking shipments, and ensuring proactive communication throughout the transit process.

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Security Onboarding Specialist

Allied Universal

Onsite (Miami, FL) Mid Level 10 Benefits
Posted 3 days ago

Skills

Onboarding New Employee Orientation I-9 Verification Applicant Tracking Systems Microsoft Office Administrative Support Multi-tasking Time Management HRIS Compliance Tracking Drug Testing Administration Employee Engagement

About the Role

Allied Universal is hiring an Onboarding Specialist to manage the initial onboarding phase for security professionals. This role is responsible for proctoring New Employee Orientation and ensuring a smooth transition for new hires.

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Customer Success Manager

Renishaw

Remote (Home based-Illinois, Michigan) Mid Level $65k - $185k/yr 6 Benefits 3 Perks
Posted 3 days ago

Skills

Consultative Selling Client Relationship Management Problem Solving Project Management Analytical Skills Active Listening Technical Presentation Data Quality Analysis Conflict Resolution Time Management Multitasking Collaboration

About the Role

LexisNexis Risk Solutions is seeking a Customer Success Manager to help organizations manage risk and achieve their goals. You will collaborate with clients post-implementation to drive product utilization, maximize ROI, and enhance the overall client experience.

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Customer Success Project Coordinator

Cencora

Remote (USA > CA > Remote, California) Mid Level $57k - $85k/yr 5 Benefits 1 Perks
Posted 3 days ago

Skills

Project Coordination Customer Onboarding Supply Chain Implementation Documentation Management Cross-functional Coordination KPI Reporting Analytical Skills Problem Solving Microsoft Excel Microsoft PowerPoint Microsoft Outlook Lane Mapping Stakeholder Management Attention to Detail Time Management Communication

About the Role

Join Cencora, a company dedicated to creating healthier futures for people and animals. This role supports customer onboarding and supply chain implementation projects, ensuring smooth operational handovers and optimizing complex supply chains.

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Principal Customer Success Manager

SailPoint

Onsite (United States) Senior Level 9 Benefits
Posted 3 days ago

Skills

Strategic Account Management Executive Relationship Management Customer Success Planning Mentorship Cross-functional Collaboration Business Acumen Problem Solving Executive Presence Strategic Thinking Customer Retention Product Feedback Loop SaaS Management

About the Role

As a Principal Customer Success Manager, you will be a senior strategic partner for high-value customers, driving business outcomes and long-term retention. You will also act as a thought leader and mentor within the Customer Success organization, developing best practices and influencing product direction.

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