CSM Jobs
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Senior Customer Success Manager - SAP Data & AI (West Region)

SAP

Hybrid (Houston, TX) Senior Level $121k - $261k/yr 1 Benefits 1 Perks
Posted 1 day ago

Skills

Data Engineering Analytics Consulting Solution Architecture Technical Customer Success SAP Datasphere SAP Analytics Cloud SAP HANA Cloud Enterprise Data Management Cloud Bookings Renewal Management Consumption Forecasting Revenue Recognition Gainsight Generative AI Data Fabric Data Mesh

About the Role

SAP is a global leader in enterprise software, helping businesses run better. This role involves acting as a technical advisor to ensure large customers adopt and renew SAP's Data & AI portfolio, translating business goals into technical adoption plans and managing the renewal lifecycle to protect and grow revenue.

Jobgether

Account Executive, Customer Success

Jobgether

Remote (US) Senior Level $158k - $238k/yr 2 Benefits 1 Perks
Posted 1 day ago

Skills

Account Management Strategic Partnerships Business Development Payer Dynamics Relationship Building Stakeholder Management Strategic Consulting Revenue Growth Client Retention Healthcare Operations Value Realization Cross-functional Collaboration

About the Role

This role is a strategic, relationship-driven position focused on managing and expanding high-value partnerships with health plan clients. You will operate at a senior level within complex healthcare ecosystems, engaging with clinical, operational, and executive stakeholders to support performance and value realization.

Jobgether

Director, Customer Success Operations

Jobgether

Remote (US) Senior Level $200k - $228k/yr 3 Benefits 3 Perks
Posted 1 day ago

Skills

Operational Strategy Data Analytics Process Optimization Customer Success Management AI Adoption Capacity Planning Voice of Customer Executive Communication Strategic Planning Cross-functional Collaboration Predictive Modeling Performance Management

About the Role

This is a strategic leadership opportunity for an operations-driven professional passionate about optimizing customer success organizations at scale. In this role, you will partner closely with executive leadership to drive operational excellence across customer success, support, professional services, and expansion functions.

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Technical Account Manager - AI Infrastructure

Prime Intellect

Remote (San Francisco, California) Mid Level $160k - $200k/yr 7 Perks
Posted 1 day ago

Skills

Customer Success Management Technical Account Management Infrastructure Architecture Capacity Planning Workload Optimization GPU Economics ML Infrastructure Enterprise Relationship Management Revenue Growth SLA Tracking Incident Communication Usage-based Pricing

About the Role

Prime Intellect is building the open superintelligence stack, from frontier agentic models to the infrastructure that enables their creation, training, and deployment. The Technical Account Manager will manage enterprise customer relationships, ensuring successful adoption and expansion of AI infrastructure services.

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Lead Customer Success Manager

AT&T

Remote (USA:TX:Dallas / Four AT&T Plaza (311 S Akard St) - Adm:311 S Akard St, Florida) Senior Level $116k - $196k/yr 21 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Relationship Management Strategic Recommendations Customer Onboarding Performance Tracking Knowledge Transfer Consultative Partnering Product Adoption Client Retention Upselling Cross-selling Project Leadership Executive Influence Mentoring Industry Analysis Strategic Planning Customer Success

About the Role

Join AT&T, a global leader in communications and technology, as a Lead Customer Success Manager. In this role, you will be the primary post-sale consultative partner, driving customer satisfaction and maximizing product value through strategic recommendations and relationship management.

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Customer Success Manager, Robotics Technical Services

Amazon

Onsite (Garner, North Carolina) Senior Level $124k - $177k/yr 12 Benefits 2 Perks
Posted 1 day ago

Skills

Program Management Organizational Change Management Customer Engagement Technical Acumen Data-Driven Decision Making Problem Solving Stakeholder Management Continuous Improvement Strategic Communication Operational Auditing Technical Coaching Business Case Development

About the Role

Amazon Robotics is seeking a Customer Success Manager to act as the primary link between AR and Operations, coaching site leaders on best practices and robotics systems. You will identify operational pain points and collaborate with engineering and product teams to implement improvements, transforming customer experiences with innovative robotics solutions.

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Customer Success Lead

Peraton

Onsite (Annapolis Junction, MD) Senior Level $104k - $166k/yr
Posted 1 day ago

Skills

Customer Success Management Technical Support Management Service Delivery SaaS Support Models KPI Management Relationship Management Onboarding Program Development Escalation Management Strategic Planning Team Leadership Knowledge Base Construction SLA Definition

About the Role

Peraton Labs is seeking a Customer Success Lead to establish and lead the customer success and support organization for a generative AI-powered analytical platform. This foundational role involves designing the support operating model, building self-service infrastructure, and managing the support team to drive client adoption and satisfaction.

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Customer Success Manager

Buildkite

Remote (US) Senior Level $140k - $155k/yr 3 Perks
Posted 1 day ago

Skills

Strategic Account Management Customer Success Executive Communication Retention Strategy Expansion Sourcing CI/CD Domain Knowledge Stakeholder Management Value Realization Business Translation Account Health Monitoring Cross-functional Orchestration Customer Advocacy

About the Role

Buildkite is on a mission to unblock developers with its Scale-Out Delivery Platform, trusted by innovative tech companies. The Customer Success Manager will be a strategic individual contributor driving quantifiable business impact for Enterprise customers, owning the customer relationship and shaping the CS operating model.

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Outcome Customer Engineer I, GCP, Google Cloud

Google

Onsite (Sunnyvale, CA) Mid Level $105k - $151k/yr 1 Perks
Posted 1 day ago

Skills

Cloud Native Architecture Deployment Planning Orchestration Change Management Systems Design Technical Stakeholder Management Infrastructure Modernization Application Modernization Data Management Data Analytics AI Networking Migrations Security Python Java

About the Role

Google Cloud helps customers transform their businesses with cloud technology. As an Outcome Customer Engineer, you will drive customer success by managing deployment plans, clearing technical blockers, and identifying expansion opportunities to accelerate value realization.

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Senior Customer Success Manager (Atlanta)

OneStream Software

Hybrid (Atlanta, GA) Senior Level $114k - $148k/yr 10 Benefits
Posted 1 day ago

Skills

Customer Success Management Account Management Relationship Building Problem Solving Strategic Planning Customer Advocacy Risk Mitigation Financial Close Budgeting Forecasting Management Reporting SaaS Communication Skills Analytical Skills Stakeholder Management Mentoring

About the Role

OneStream is redefining the future of finance with its unified, cloud-based Corporate Performance Management (CPM) platform. The Senior Customer Success Manager plays a pivotal role in ensuring customers achieve their goals and become referenceable success stories by managing a portfolio of customers and acting as their primary advocate.

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Sr Analyst, Customer Success

J.D. Power

Remote (Michigan - Remote, Michigan) Mid Level $136k - $144k/yr 1 Perks
Posted 1 day ago

Skills

Data Analytics Predictive Modeling AI Techniques Excel PowerPoint Python Spark SQL Palantir Foundry Automotive Quality Analysis Warranty Reduction Stakeholder Management Client Relationship Management Competitive Benchmarking Data Visualization Business Intelligence

About the Role

J.D. Power is a global leader in data analytics and insights for the automotive industry. This role serves as a data analytics lead for OEM clients, driving automotive quality and warranty reduction through advanced analytics and predictive modeling.

Jobgether

Asst Dir-Customer Success Manager (TMT)

Jobgether

Remote (US) Mid Level $98k - $143k/yr 8 Benefits 5 Perks
Posted 1 day ago

Skills

Customer Success Management Enterprise Account Strategy API Troubleshooting REST Architecture Data Integration Stakeholder Management Account Planning Technical Advisory SaaS Management Analytical Skills Cloud Concepts Azure Customer Health Monitoring Risk Identification Cross-functional Collaboration Documentation

About the Role

This role is for an Asst Dir-Customer Success Manager in the TMT sector, focusing on enterprise client engagement within a SaaS environment. The position involves acting as a technical advisor, managing API integrations, and collaborating with Engineering and Product teams to ensure customer adoption, retention, and value realization.

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Digital Pathology Commercial Customer Success Manager

Danaher Corporation

Remote (USA - Remote, District of Columbia) Mid Level $110k - $140k/yr 5 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Management Enterprise Relationship Management Digital Pathology Clinical Workflow Implementation KPI Monitoring Solutions Consulting Healthcare IT Cross-functional Collaboration Onboarding Value Realization Strategic Planning Commercial Growth Strategy

About the Role

Leica Biosystems, a Danaher company, is a global leader in advancing cancer diagnostics. This role drives long-term commercial growth by ensuring customers realize value from digital pathology solutions, accelerating adoption and identifying expansion opportunities.

BetterComp

Senior Customer Success Manager

BetterComp

Remote (Remote (United States)) Senior Level $95k - $129k/yr 5 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Success Management Enterprise Relationship Management Compensation Consulting SaaS Platform Expertise Onboarding Renewal Management AI Tool Adoption Problem Solving Strategic Communication Risk Management Excel Google Suite Salesforce

About the Role

BetterComp is transforming compensation practices with modern, data-driven solutions for enterprise clients. This role involves managing a portfolio of enterprise customers to drive business value and foster platform adoption.

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Sr. Client Success Manager - West Coast (Remote - USA ONLY)

airVet, Inc.

Remote (Remote, US, CA, California) Senior Level $100k - $125k/yr 5 Benefits 3 Perks
Posted 1 day ago

Skills

Client Success Management Account Management Strategic Consulting Employee Benefits Knowledge Data Analysis Reporting Project Management Relationship Building Client Implementation Churn Reduction Upselling Executive Communication

About the Role

Airvet provides 24/7 pet telemedicine as an employee benefit, aiming to improve the lives of pet families. This role involves managing enterprise accounts, driving program growth, and collaborating with product and marketing teams.

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Senior Customer Success Manager

Rapid7

Onsite (MA Boston, Massachusetts) Senior Level $88k - $119k/yr
Posted 1 day ago

Skills

Customer Success Management Account Management Cyber Security Knowledge Relationship Management Project Management Risk Mitigation KPI Tracking Technical Consulting SaaS Strategy Stakeholder Management Product Optimization Customer Advocacy

About the Role

Rapid7 is seeking a Senior Customer Success Manager to act as a trusted advisor, ensuring customers maximize value from their cybersecurity investments. The role involves building strong relationships with C-level executives and technical teams to drive customer satisfaction and renewals.

Adaptive Security

Customer Success Associate

Adaptive Security

Onsite (New York, NY) Entry Level $90k - $100k/yr 2 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Onboarding Technical Support Implementation Troubleshooting Client Relationship Management Written Communication Verbal Communication Problem Solving Multitasking Prioritization SaaS Experience Product Feedback Collection

About the Role

Adaptive is a cybersecurity startup focused on stopping AI-powered cyberattacks. The Customer Success Associate role is foundational, owning the end-to-end customer implementation, onboarding, and technical support processes.

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Client Success Manager

Hornblower Group Inc.

Onsite (New York, NY) Mid Level $85k - $95k/yr
Posted 1 day ago

Skills

Project Management Client Success SaaS Implementation Stakeholder Management Software Configuration Client Training Risk Management Technical Presentation Analytical Problem Solving KPI Tracking Jira Confluence Salesforce E-commerce POS Systems Business Analysis

About the Role

Hornblower Group is a global leader in experience and transportation, operating a diverse portfolio of services. As a Client Success Manager, you will own the end-to-end implementation lifecycle for enterprise clients, ensuring successful project delivery and client satisfaction.

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Customer Success Supervisor - Millington, TN

CMA CGM

Onsite (Millington, Tennessee) Mid Level $75k - $80k/yr 7 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Contract Logistics Team Leadership B2B Relationship Building Operational Awareness Performance Monitoring Revenue Growth Identification Cross-functional Collaboration Issue Resolution Coaching Contract Compliance

About the Role

CEVA Logistics is a global supply chain leader connecting people and products worldwide. This role oversees day-to-day execution for a portfolio of accounts, providing frontline leadership to the Customer Success team to ensure consistent customer engagement and identify growth opportunities.

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Customer Success Manager

Level Data LLC

Remote (Boston, Massachusetts) Mid Level $70k - $80k/yr 8 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Churn Prevention SaaS Implementation Executive Communication Data Analysis Strategic Planning Relationship Building Renewal Management Upselling Cross-selling AI Tooling Project Management Stakeholder Engagement Technical Fluency Reporting

About the Role

Level Data is dedicated to empowering K-12 educators with trustworthy data to improve educational outcomes. This role focuses on managing post-sale relationships for K-12 district and state-agency accounts to drive retention and expansion.

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